Employee Engagement
What We’re Really Measuring
Why Amazon's AI usage targets are producing the gaming behavior they were meant to prevent
Latest
Essay
The Work That Holds Off Complacency
Knowing complacency is a problem doesn’t fix anything.
Learning and Development
When the Worst Vice Wears a Smile
Complacency kills.
Leadership
Compliance Isn’t Adoption
How New Habits Spread
Leadership
From Insight to Tuesday Morning: What Letting Go Actually Takes
The gap is where the work is most necessary.
Essay
The Myth of the Superteam
Most teams won’t become superteams, and that’s fine.
Employee Engagement
Superteams and the Gap Between Framework and Capability
Diving imto Ron Friedman's 'How to Build a Superteam'
Essay
The Hollow Middle
Engagement Starts in the Middle, yet is rarely focused there.
Strategy
On Gallup’s 2026 Workplace Report
The Finding Is Right. The Protocols Are the Harder Question.
Essay
The network you can’t see is the one running your company
Internal Connections Go Beyond the Org Chart
Strategy
Innovation is a relationship, not a moment
Responding to Andrew Blackman’s “The Myth of the Lone Inventor Is Largely Just That—a Myth”
Essay
When the math says cut, the evidence says invest
The financial case for people investment during downturns is settled. The implementation gap isn’t.