Culture
The Hidden Cost of Stack-Ranking Your Own People
The mechanism behind the feedback matters.
Latest
Essay
Backbone or Bottleneck
How organizational networks stratify — and what managers can do to fix it.
Leadership
The Backbone
The key to closing the gap between strategy and execution.
Essay
What We Lose When the Middle Goes
Why the 2026 middle management cuts at Amazon, Meta, and Citigroup are setting up the next failure cycle
Employee Engagement
What We’re Really Measuring
Why Amazon's AI usage targets are producing the gaming behavior they were meant to prevent
Essay
The Work That Holds Off Complacency
Knowing complacency is a problem doesn’t fix anything.
Learning and Development
When the Worst Vice Wears a Smile
Complacency kills.
Leadership
Compliance Isn’t Adoption
How New Habits Spread
Leadership
From Insight to Tuesday Morning: What Letting Go Actually Takes
The gap is where the work is most necessary.
Essay
The Myth of the Superteam
Most teams won’t become superteams, and that’s fine.
Employee Engagement
Superteams and the Gap Between Framework and Capability
Diving imto Ron Friedman's 'How to Build a Superteam'
Essay
The Hollow Middle
Engagement Starts in the Middle, yet is rarely focused there.